Privacy Policy

Last updated: April 14, 2026

This Privacy Policy explains how VibeKloud (“we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you visit our website, use our platform, or interact with our team. By using our services, you agree to the practices described in this policy.

1. Information We Collect

• Account Information: Name, email address, company details, and login credentials.
• Usage Data: Pages visited, session information, browser/device metadata, and interactions with product features.
• Technical Data: IP address, diagnostic logs, performance metrics, and security event data.
• Support Communications: Information you provide when contacting support, chat, or sales.

2. How We Use Information

• Provide, operate, and improve our services.
• Provision infrastructure and enable deployment workflows.
• Respond to inquiries, support requests, and service communications.
• Protect platform integrity, prevent abuse, and maintain security.
• Comply with legal obligations and enforce contractual rights.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to remember preferences, analyze traffic, and improve user experience. You can control cookie preferences through your browser settings, though certain functionality may be impacted.

4. Data Sharing

We do not sell personal information. We may share information with trusted service providers who help us deliver services (e.g., hosting, analytics, customer support), with legal authorities when required by law, or in connection with a business reorganization or transaction.

5. Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and security requirements.

6. Security

We implement commercially reasonable safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border data transfers.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details below.

9. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

For privacy-related questions or requests, contact us at privacy@vibekloud.com.